Disney+ is officially here, and that means I am one step closer to the Lizzie McGuire reboot, a fact about which I could not be happier. But today's launch hasn't been without its issues. Reports of technical difficulties have been making the rounds on Twitter since the early morning — from log-in failure to problems accessing specific content.
The new streaming service from Disney has been long-anticipated for its relatively low cost (just $6.99 per month) and comprehensive library of Disney oldies as well as a ton of new original movies and series. This means a lot of people were pissed off when they were served the below Wreck-It Ralph message telling them to please try again later. According to Downdetector.com, there were over 8,000 reports by 9 a.m. this morning — for issues ranging from content not loading to blocked accounts. For now, there's a @DisneyPlusHelp customer service Twitter account working to help users on an individual basis.
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Anybody else #DisneyPlus account not working? pic.twitter.com/PCqVcgrkI6
— Carlemile.com (@Carlemile) November 12, 2019
When you are just trying to watch #DisneyPlus but you keep getting a connection error message. pic.twitter.com/fnTlrzVQIg
— KSRebelBelle18 (@KSRebelBelle18) November 12, 2019
Disney has since also released a statement on the issue, citing demand for the service that exceeded expectations and assuring users that Disney is working to resolve it.
The demand for #DisneyPlus has exceeded our highest expectations. We are so pleased you’re excited to watch all your favorites and are working quickly to resolve any current issues. We appreciate your patience.
— Disney+ (@disneyplus) November 12, 2019
So rest assured, you will be able to get your uninterrupted That's So Raven fix soon enough. And if you're looking to sign up for a subscription in the meantime, you can choose between a Disney+, ESPN+, and Hulu bundle for $12.99 per month or a solo Disney+ subscription for a free week-long trial followed by a $6.99/month charge. And if you're a Verizon customer, you can get a one-year Disney+ subscription for free.
Me after being excited to spend my day off watching Disney Plus, only to wake up to connection errors 😐#DisneyPlus pic.twitter.com/a4U8MOi3jR
— DaxMichael (@DaxMichael685) November 12, 2019