We've already brought you true confessions from Starbucks and Sephora employees. Now, we're taking a look at what it's like to work at Apple. Do they get free unlimited iPhones? Is AppleCare a scam? Is there anything you can do to get a new phone for free when you shatter your screen?
Ahead, former Apple retail employees — speaking on the condition of anonymity — share tips, tricks, and just plain fascinating details about what it was really like to work at the world's most famous tech company, in their own words. Read on for answers to the above questions, and more.